Interviewing and counseling Design and Decor


Podcast and Video length : 24 mins. Live Webinar Length : 35 mins

Read the CPD info below to learn whether you may earn credit for this course. In BC and MB some situations have test requirements.

  • Ways design and decor are relevant to the interviewing and counseling process.
  • Three major factors in design and decor for interviewing and counseling.
  • Personal office decorating considerations before interviewing and counseling.
  • Five seating arrangements.
  • Whether to meet in your office in your conference room.
  • How to deal with windows, doors, and seat heights.
  • What to do when clients bring children.
  • In more detail:
  • Using office design and decor to influence emotion and facilitate full and frank communication during interviews and while advising/counseling clients.
  • Using office design and decor to facilitate or impede your interviewing and advising/counseling success depending on which of the traditional authoritative, client-centered, or collaborative decision-making interviewing and advising models your office uses while meeting with clients.
  • Using seat height to exercise control, or relinquish control, during meetings with clients.
  • Using seating arrangements to create atmospheres of superiority or equality during meetings with clients.
  • Considering client preference when designing and decorating your meeting space.
  • How to void breaches of confidentiality through meeting space design.
  • How to use office decor to cause your clients to have confidence in your ability, whether you are experienced or just starting out.
  • Improving your ability to make frank notes while interviewing your clients by avoiding risks of close quarters.
  • Confidentiality risks of meeting with clients at a table across the room from your files.
  • Separating working space and meeting space to avoid inefficiency, avoid errors, increase billable hours, and avoid client concerns regarding competence and lawyer dedication to the client.
  • The problems of firm scheduling and “left behind” materials when meeting in conference rooms rather than personal offices.
  • Pros and cons of sitting across the desk from clients, on a corner, or on the same side of the desk for each of the traditional authoritarian, client-centered, and collaborative decision-making models of interviewing and counseling/advising.
  • The risk of sitting at the head of the conference table for client-centered and collaborative decision-making models and the benefit for the traditional authoritarian model of interviewing and counseling/advising.
  • Confidentiality concerns with the diagonal seating arrangement.
  • Avoiding making clients feel uncomfortable while sitting on the same side of the desk as clients.
  • Seating clients facing away from windows to improve client concentration during interviews and counseling/avoiding meetings.
  • Considering client psychological safety when seating clients facing toward, or away from, the door.
  • Things that should be in the meeting space to facilitate the communication process during meetings with clients.
  • Pros and cons of manual vs automated recording of client meetings in terms of: the lawyer’s ability to note impressions of client, impressions of case, and ideas during the meeting; expense to the lawyer; and being left with an incomplete record after the meeting.
  • Children as impediments to full and frank communication during meetings.
  • Ways to prepare your office, and staff, for when clients bring children to meetings.
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Cory Lewis, B.A., LL.B., LL.M., C.A.E., is a regulatory and commercial attorney with experience in Canadian multi-level marketing and direct selling law, Manitoba real estate, Canadian trade-marks and incorporation since 1985.

Groundpaperbits.com Accreditation Information

This document is updated as accreditation applications are submitted, as responses are received, and as we learn of changes to jurisdictional rules.

You are solely responsible for confirming the accuracy of these jurisdictional rules for your jurisdiction.

Accreditation jurisdictions (status shown in chart below)

Only BC, NB, and SK require accreditation of all courses.

ON requires accreditation of Professionalism topics but not Substantive topics. ON limits CPD hours via video and podcast to 6 hours per year.

BC, NB, and ON accreditation usually takes 30 days from submission.

SK accreditation requires the lawyer to check the database to learn whether the course is accredited and, if not, ask the law society to accredit it. Course providers may not request accreditation and SK does not notify us when they accredit. So, call Linda Euteneier at the law society (306) 569-8242 and she will address accreditation.

Non-Accreditation jurisdictions

Each of AB, MB, NL, NS, and PE have their own subject matter list of what may qualify for CPD and let the individual lawyers make the initial determination of whether a course qualifies. The law societies reserve final say on whether a course qualifies.

Format hour limits

ON limits CPD hours via pre-recorded video and pre-recorded podcast to 6 hours per year.

PE limits CPD hours via pre-recorded video and pre-recorded podcast to 4 hours out of 24 every two years.

Test requirements

MB requires lawyers to take tests to earn CPD credit from pre-recorded formats such as videos and podcasts.

BC requires lawyers to take tests to earn CPD credit from pre-recorded formats such as videos and podcasts if viewing or listening alone without another lawyer/articling student attended the archived Webcast session.

Here is the accreditation status of our courses:

V = video format

P = podcast format

W = live webinar format

If you don't see the accreditation document below or if you can't scroll to read all of it, click here to go to the document via a new browser window or tab.

Course BC NB ON
Interviewing and counseling about moral differences V = Yes . 33 hrs Prof resp & ethics
P = Yes . 33 hrs Prof resp & ethics
W = not submitted
V = Yes .5 hrs
P = Yes .5 hrs
W = Yes .5 hrs
V = Yes .33 Hrs. Professionalism
P = Yes .33 Hrs. Professionalism
W = Yes .5 Hrs. Professionalism
Interviewing and counseling design and decor Not accredited as not among allowed topics. Not accredited as not among allowed topics. V = Yes .33 Hrs. Professionalism
P = Yes .33 Hrs. Professionalism
W = Yes .5 Hrs. Professionalism
Interviewing with open-ended questions V = Yes .33 hrs of Lawyer Skills
P = Yes .33 hrs of Lawyer Skills
W = not submitted
V = Yes .5 hrs
P = Yes .5 hrs
W = Yes .5 hrs
V = Yes .33 Hrs. Professionalism
P = Yes .33 Hrs. Professionalism
W = Yes .5 Hrs. Professionalism
Negotiation: Interests, issues, positions V = Yes .45 hrs of Lawyer Skills
P = Yes .45 hrs of Lawyer Skills
W = Yes .75 hrs of Lawyer Skills
V = Yes .5 hrs
P = Yes .5 hrs
W = Yes 1 hr
This program may be eligible toward the Law Society's CPD Requirement as Substantive Hours. Please note that this program is not accredited for Professionalism Hours
Negotiation: Beyond interests, issues, positions V = Yes .54 hrs of Lawyer Skills
P = Yes .54 hrs of Lawyer Skills
W = Yes .83 hrs of Lawyer Skills
V = Yes .5 hrs
P = Yes .5 hrs
W = Yes 1 hr
This program may be eligible toward the Law Society's CPD Requirement as Substantive Hours. Please note that this program is not accredited for Professionalism Hours
Negotiation: Alternatives 1 V = Yes .4 hrs of Lawyer Skills
P = Yes .4 hrs of Lawyer Skills
W = Yes .58 hrs of Lawyer Skills
V = Yes .5 hrs
P = Yes .5 hrs
W = Yes .5 hrs
This program may be eligible toward the Law Society's CPD Requirement as Substantive Hours. Please note that this program is not accredited for Professionalism Hours
Negotiation: Alternatives 2 V = Yes .3 hrs of Lawyer Skills
P = Yes .3 hrs of Lawyer Skills
W = Yes .58 hrs of Lawyer Skills
V = Yes .5 hrs
P = Yes .5 hrs
W = Yes .5 hrs
This program may be eligible toward the Law Society's CPD Requirement as Substantive Hours. Please note that this program is not accredited for Professionalism Hours
Negotiation: Alternatives 3 V = Yes .3 hrs of Lawyer Skills
P = Yes .3 hrs of Lawyer Skills
W = Yes .58 hrs of Lawyer Skills
V = Yes .5 hrs
P = Yes .5 hrs
W = Yes .5 hrs
This program may be eligible toward the Law Society's CPD Requirement as Substantive Hours. Please note that this program is not accredited for Professionalism Hours